Best Roles In Network Operations

• NOC Inside automates ITIL® recommended best practices for IT Infrastructure Management that allow customers to establish a NOC in as less as 48 hours.
• The automation tools are installed in customer’s premises and on their servers without any need for remote network connectivity to IBM data centers.
• NOC-Inside is available on a flexible, pay-as-you-go, subscription basis which minimizes upfront capital expenditure and allows leverage of operational expenditure model.
• NOC Inside allows customers to manage their entire IT infrastructure without the need for high cost, technical experts.
• NOC Inside provides automation for agentless IT infrastructure monitoring (networks, systems, applications, middleware and databases), IP traffic analysis, IT Service Desk and IT Asset Management (discovery, hardware & software Inventory)
• NOC Inside provides ready to use reports and dashboards, generates instant SMS or email alerts, escalations and provides an integrated, portal based view of IT Operations in a single console.
• NOC Inside also includes an optional IT advisory service that provides periodic, customized, improvements & recommendations to optimize efficiency of IT operations.

     

Automation Capabilities

Automation allows for proactive monitoring and management of IT issues. It also helps streamline processes and enhances productivity in managing IT operations. The automation capabilities of NOC Inside are illustrated as below.

The automation included with NOC Inside provides the following capabilities for IT Infrastructure Management.Single Console view for end to end IT Infrastructure management

Comprehensive IT Monitoring

• Agentless Availability & Performance Monitoring
• Supports comprehensive monitoring of Servers, Routers, Switches, Firewalls, Printers, Email servers, Applications, Middleware & Databases
• IT Services & Business Impact Monitoring
• Business Activity & Synthetic Transaction Monitoring
• Ready to use Real time dashboards & Historical reports
• Automated email/SMS alerts & escalations
• Automated corrective or preventive actions on IT availability or performance issues
• Automatic creation/routing of trouble tickets
• Real time Topology views
• Agentless network Discovery & more