The term "NOC" refers to Network Operation center. it is a central location form witch network administration manage, control and monitor one or more networks large enterprise with large networks as well as large network services providers always have a network operation centers. it is a room containing visualization of the network or the network can be seen and the necessary software to manage the networks .

A NOC is the focal point for the purpose of network troubleshooting, Software distribution and updating, router domain name management, performance monitoring, and coordination with affiliate networks.

Roles & Responsibilities of NOC Team:

The main role of NOC Engineers are monitoring every netflow, hop, server and endpoint attached to an MSP's(Monitoring Service Provider) client networks. They also monitor infrastructure health, security and capacity along with making the decisions and adjustments to ensure optimal network performance and organizational productivity.

The NOC Engineers are catogorized based on "levels". These levels indicate expertise and problem-solving ability. In case of a hardware failure< an alert may be assigned to a Level 1 technician first, but if upon further inspection the problem goes beyong the failed hardware, the ticket may be escalated to a Level 2 or Level 3 technician.